2. Overview

Your Primary domain is the main domain name for your site. Keep in mind that it is possible to have multiple domains associated with a single site, but only one can be set as the Primary; all other domains associated with the site will resolve to the Primary domain.

For example, when you first create your website– before you add a permanent domain– your site will have a temporary domain with the suffix  .tempurl.host, as in sitename.tempurl.host. When you add a permanent domain, you will need to select it as the primary domain, but the temporary domain will continue to be associated with the site.

Click the pencil icon to jump to the domain editor and set a new primary domain name. Learn more about adding your custom domain in the Adding Domains guide.

The CNAME is associated with your site, and while a site will work with A records or AAAA records, we recommend using the CNAME whenever possible.

Learn more about CNAME and other DNS records in the DNS Records guide.

Your current hosting plan is shown here.

Click the Upgrade button to see your plan options and change your plan.

Plan information includes:

• Monthly per-site cost
• Dedicated memory included with each plan
• Number of vCPUs included
• Storage included with each plan
• Estimated monthly bandwidth capacity per plan

Summary

The summary calculates the cost for each plan based on any available hosting credit applied. To change your plan, select a new plan option and then click Upgrade to complete your payment.

Upgrading or Downgrading Your Hosting Plan

Hosting plans can be upgraded at any time. If you are uncertain about whether you need to change your hosting plan, more information can be found in the Plans & Usage Limits document.

Note that, due to differences in server architecture, you cannot switch an existing site from a Regular plan to a High Frequency plan, and vice versa. In other words, if your site is currently on a Regular hosting plan, you can only select from among the other Regular plans. The same applies to the more performant High Frequency plans.

Similarly, if your site is currently hosted on a monthly plan, it cannot be upgraded to a yearly hosting plan or have its billing changed to a yearly plan via the Hub. However, you can reach out to our support team, who can assist you with manually upgrading your hosting from a monthly to a yearly plan.

If you do wish to make such a change, you would need to use one of the options as seen in Downgrading Limitations.

The Region field shows the region you choose to store your content. It is best to choose a region near your primary audience to improve the performance of your website.

Changing regions requires migrating your site. Our migration tool makes the migration process relatively simple, but we recommend reading Locations and Regions before proceeding. If you are sure you want to migrate a site in order to change regions, see our guide to Migrating an existing site.

This section lists the number of SFTP and SSH accounts active for the current site’s Production and Staging environments. Click on the blue pencil icon next to SFTP Users or SSH Users to be taken to the SFTP/SSH Accounts user management tool.

See our SFTP & SSH guide for more information.

The Overview dashboard provides quick access to several management tools which include:

• PHP Version
• WordPress Version
• Database
• Files

The Backup section shows when your last backup was taken and the total backup points that are available.

WPMU DEV Hosting automatically captures a backup each day, and manual backups can be created anytime. Backups are removed after 30-days.

Click on the Backups tab to jump to the Backups menu to view all your backup points for one-click restoration. The WPMU DEV Hosting Backups document provides detailed information about the available backup features.

Hourly Backups

Just under the Backups information, you’ll see an option to activate the Hourly Backups paid add-on if needed.

With this add-on enabled, backups are created every hour, giving you up to 720 restore points every 30 days. This can be handy if you have a very active e-commerce site and don’t want to risk losing any recent orders if your site experiences issues.

Click the Activate Hourly Backups button to pop open a modal window where you’ll be prompted to confirm the add-on purchase. You’ll then see the feature listed as Active.

You can activate this add-on on each site individually from this screen. To activate it on multiple sites, and to manage your hourly backups, visit the Add-ons tab of your WPMU DEV Account page.

The Analytics display gives a snapshot overview of basic 30-day analytics, including:

• Visits
• Requests
• Bandwidth Usage

The Storage display refers specifically to the SSD storage capacity provided with each of our hosting plans. Features like dedicated RAM, CPUs, and bandwidth are essential performance factors but have no impact on storage capacity or usage. More on how storage works and how it is calculated can be found in the Storage document.

Detailed live stats, storage information, and traffic data can be accessed using the Analytics tab near the top of the hosting dashboard. In addition, a thorough guide to the Analytics tab can be found in Analytics.

If you still have questions or need assistance after reading this document, please don’t hesitate to contact our support superheroes using the available options under the Support tab in your Hub or via the Support tab in your WPMU DEV Dashboard.