9. Logs

The Logs menu allows you to navigate between the available reports.

Use the Production / Staging toggle to switch between Production and Staging logs. Click the Refresh button to view the most up-to-date information. Click the Download button to download the logs you need (see below for details).

Logs show the last 100 entries from the selected log. WPMU DEV stores logs for the past 7-days. You can access all available logs using the download module or view them over SSH/SFTP as described below in the Download section.

The PHP Error log tracks error messages for wrong syntax or wrong logic.

Here is a list of PHP Errors tracked in the PHP Error log.

• E_ERROR – This is a fatal error that is causing scripts to fail
• E_WARNING – This is a run-time warning that does not cause your scripts to fail
• E_PARSE – Compile-time parse error
• E_CORE_ERROR – A fatal error that occurs during installation
• E_CORE_WARNING – Warnings that occur during the initial startup of PHP
• E_COMPILE_ERROR – Fatal compile-time error is caused when there is a problem with your script
• E_USER_ERROR – Error message generated by the user
• E_USER_WARNING – Warning message generated by the user
• E_USER_NOTICE – Notice message generated by the user
• E_STRICT – Run-time notice
• E_RECOVERABLE_ERROR – A a potentially dangerous fatal error that can be caught and fixed

If you are not familiar with PHP errors or need help resolving issues on your site, contact our 24/7 live support.

The access log is a list of requests for individual files people or bots have requested from your website. This log includes:

• IP address
• Date and time
• Content requested
• Browser and version performing a request

The Slow Log tracks queries that exceed a predefined time limit making it easy to find inefficient or time-consuming queries. For WPMU DEV hosting the predefined time is 30 seconds.

The log flags the date, time, and script filename.

Web Application Firewall (WAF) logs are available if the WAF is activated, which can be accomplished under the tools tab.

When active, the WPMU DEV WAF has a custom set of rules that sits before traffic hits your WordPress site to help monitor and filter out attacks and malicious traffic.

The WAF Log includes:

• Date and Time of flag
• IP address
• Requested file
• Details about the matched rule – In this section, you can click the Tools > Web Application Firewall link to pop open the WAF Firewall settings. There, you can add your IP address to the IP Allowlist field or disable the rule by pasting the rule ID in the Disabled Rule Ids field.

For more information about configuring your WAF, check our Web Application Firewall (WAF) documentation.

The Audit Log is a list of every action or change made to your website hosting.

This includes a note with the action and the user that performed the action.

If you still have questions or need assistance after reading this document, please don’t hesitate to contact our support superheroes using the available options under the Support tab in your Hub or via the Support tab in your WPMU DEV Dashboard.